Privacy Policy

Universal ATC Companion is operated by Simon Azano Williams, trading as Universal ATC, in Nigeria ("Universal ATC", "we", "us" or "our").

This Privacy Policy applies to the Universal ATC Companion mobile application, beta builds, account services, support channels and related legal website.

1. Information We Process

1.1 Optional account and profile information

The core flight-simulation experience can be used without an account. If you create an account, we may process:

• Email address and Supabase user identifier.
• Display name and pilot callsign.
• Profile information you choose to provide.
• Trial, promotional, free or Premium entitlement status.
• Cloud-synchronised settings when enabled.
• Account security and authentication events.

Supabase provides authentication and account storage. Universal ATC does not intentionally store your plaintext password.

1.2 Microphone, speech and audio processing

Universal ATC requests microphone access only for features that you deliberately start, such as Push-to-Talk, Tap-to-Talk or another speech-recognition session. Universal ATC is not designed to continuously record ordinary conversations.

• Offline Whisper: microphone audio is processed locally on your device to produce a transcript.
• Phone Recognition: audio may be transmitted to the speech-recognition provider selected by your device or operating system.
• Text-to-speech: response text may be processed locally or transmitted to a configured cloud or LAN service.

Universal ATC does not use ordinary microphone transmissions to train speech models, create voice clones or build advertising profiles.

1.3 Local application data and downloaded resources

The application may store information locally on your device, including:

• Application preferences and simulation settings.
• Downloaded Offline Whisper models.
• Downloaded voice models and regional voice packs.
• Temporary audio and media cache files.
• Flight-session and conversation state.

Local data generally remains on the device unless a cloud-sync, support, payment-verification or cloud-processing feature is used.

1.4 Payment and entitlement information

When Google Play subscriptions are available, Google Play processes Android in-app payments. Universal ATC may process information required to verify and maintain an entitlement, including:

• Product or subscription identifier.
• Google Play purchase token.
• Purchase, renewal, cancellation and expiration status.
• Transaction or order reference where provided.
• Verification and acknowledgement results.
• The Universal ATC user ID associated with the entitlement.

Universal ATC does not receive or intentionally store complete payment-card details.

1.5 Device, network and diagnostic information

Requests made to Supabase, download hosts and cloud services may expose standard network information such as IP address, request time and user agent to those providers.

1.6 Beta-testing and support information

For beta testing and support, we may process:

• Tester email address and participation status.
• App version, device model and Android version.
• Feedback, survey responses and issue descriptions.
• Logs, screenshots or recordings voluntarily submitted.
• Communications with support or community moderators.

2. Device Permissions

Depending on the platform and features selected, Universal ATC may request:

• Microphone: to capture a transmission that you initiate.
• Display over other apps: to show optional floating microphone controls.
• Foreground service and notifications: to maintain requested overlay or audio functionality.
• Internet/network: for accounts, downloads, weather, payment verification and cloud services.
• Device storage: to store models, voice packs and temporary application files.

3. How We Use Information

We use information only as reasonably necessary to:

• Create, authenticate, secure and delete accounts.
• Operate ATC simulation and speech features.
• Save or synchronise user settings.
• Verify trials and Premium entitlements.
• Provide beta testing and customer support.
• Protect the Service against fraud and security threats.
• Maintain, debug and improve reliability.
• Comply with applicable legal obligations.

4. How Information Is Shared

We may share limited information with service providers when necessary to provide the Service.

• Supabase: authentication, profiles and database services.
• Google Play: app distribution and subscription billing.
• Firebase: beta distribution and optional crash diagnostics.
• Speech providers: when phone-based recognition is selected.
• Cloud providers: when optional cloud processing is requested.

5. International Processing

Universal ATC is operated from Nigeria and may use service providers located in other countries. Where required, appropriate safeguards will be used for international transfers.

6. Retention

• Account information is retained while your account remains active.
• Trial and entitlement records may be retained to prevent abuse and resolve access disputes.
• Transaction records may be retained for verification, fraud prevention and legal requirements.
• Offline microphone audio is not intentionally retained on the Universal ATC backend.
• Support and beta records are retained only as reasonably necessary.

7. Security

We use reasonable technical and organisational safeguards, including authenticated access, database access controls, row-level security where applicable and encrypted network connections to supported services.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Delete your account and associated information.
• Object to or restrict certain processing.
• Withdraw consent where applicable.
• Request data portability where applicable.
• Complain to the appropriate data-protection authority.

9. Account and Data Deletion

You may request account deletion by contacting us:

Account deletion removes the Universal ATC account and associated personal information except information that must be retained for legal, payment, tax, fraud-prevention, security or dispute-resolution purposes.

Deleting your account does not automatically cancel a Google Play subscription.

10. Children's Privacy

Universal ATC is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. AI, Speech and Simulation Outputs

12. Third-Party Services

Independent providers have their own privacy policies. Universal ATC does not control information that a provider collects directly from you outside our Service.

13. Changes to This Policy

We may update this Policy when the Service, providers, legal requirements or data practices change.

The effective date will be revised, and material changes may be announced through the application or another appropriate channel.

14. Contact

15. Aviation Disclaimer